The tools can be integrated into Salesforce and Servicenow products, which focus largely on specific sectors that include sales and IT management, while Asana brings a crossed attraction in all processes. “We found that our clients are using Asana for initiatives that require multifunctional coordination,” Chin said.
Companies of all sizes and vertical are looking to use the generative AI (Genai) and the agent not only to be more productive, but to redefine work, said Wayne Kurtzman, vice president of social investigation, communities and collaboration in IDC.
He cited an IDC study that he found when it comes to his 3 main priorities, 46% of global companies want to create a developer and a general labor force that uses attendees, advisors and AI agents to boost commercial success. More than 92% of companies are already using some form of AI in their daily work, according to the annual IDC Collaboration Study 2024 that analyzed US markets and Western Europe.
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