EB Games Canada has caused what he calls “the next chapter” of his business.
On a new support page Titled “What follows for EB Games Canada”, the retailer described several of his plans to improve customer experience. Specifically, EB Games Canada says that he is working on a “complete review” of his technological systems, which admits that “they have been an update for some time.”
According to the retailer, this will include changes such as:
- A new website
- Best self -service tools
- Payment faster
- Improved Product Discovery
- Dynamic shipping charges
EB Games Canada admits that this project is still in process, and a timeline and more details will be shared as soon as possible. That said, the retailer adds that he wants to commit to a “new communication approach” as he advances with these and other changes.
To do that, the company is promising:
- A dedicated EB game news page to track ads and upcoming changes
- More information behind the scene about current projects and how decisions are made
- Open invitations to share comments, vote on initiatives and help shape the future of the business
- A new culture of listening to improving together
“Great changes are approaching, including some updates that we know will generate conversation. When they collapse, we will be transparent, in advance and ready to listen,” EB Games Canada wrote. The company also invited people to be attentive to Its support pages To get the latest news and updates and send an email to Help@ebgames.CA for consultations.
It is a great moment for the retailer. In May, the company previously known as Gamestop Canada was acquired by the French-Canadian businessman Stephan Tetrault, co-owner of McFarlane toys, and renamed as EB Games Canada. In an interview with MobileThe president of EB Games Canada, Jim Tyo, discussed a desire to “step back and reach our roots again.”
Fountain: EB Games Canada
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