While they’re not pretty, cockroaches are cute and will group together to stay alive in dry air.

On a dry day in Madagascar, hissing cockroaches do something unexpectedly sweet: They huddle together in groups of slow-moving cockroaches. A new study in Ethology shows that these groups are not random social moments: they are a survival strategy caused by humidity that helps prevent large insects from drying out. “The main conclusion of our…

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Brian Solis on Mindshift: Reimagining Customer Experience in the Age of AI

In this episode, we welcome Brian Solis, Head of Global Innovation at ServiceNow, a nine-time best-selling author, keynote speaker, and digital futurist. Starting the conversation, Brian shares the inspiration behind his latest book, “Mindshift“, and emphasizes the importance of empathy and a truly customer-centric mindset. Through examples from Amazon, Disney, and IKEA, Brian illustrates how…

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