- OpenAI surpasses 1 million paying enterprise customers worldwide
- It claims this makes it the “fastest growing business platform in history.”
- Building via ChatGPT and API is the next big goal
OpenAI has revealed that it has passed a major milestone: the creator of ChatGPT has surpassed one million enterprise customers worldwide.
The company revealed the milestone, which it claims makes it the “fastest growing enterprise platform in history,” working in industries such as financial services, healthcare, retail and many more.
This is in addition to its 800 million weekly users using ChatGPT in some form, which has helped make the platform synonymous with the growing appetite for AI in our daily lives.
AI open future
in a blog post In announcing the milestone, the company noted that its one million figure covers all organizations that pay OpenAI for commercial use of its tools, either through ChatGPT for Work or through direct consumption of the company’s AI tools or models through its developer platform.
He highlighted a number of customer success stories using OpenAI services, from job site Indeed, which is using OpenAI APIs in its Invite to Apply feature to drive a 20% increase in applications and a 13% increase in hiring, to home improvement store Lowe’s, which has provided employees in its more than 1,700 stores with expert project guidance through Mylow Companion, an in-store app built with OpenAI models.
Looking ahead, OpenAI says it now wants to help enterprise customers develop their systems, further expanding its reach into enterprises.
This could be achieved through businesses connecting their applications directly to ChatGPT or by creating new shopping experiences through Agent Commerce Protocol (ACP) on ChatGPT.
The company has unveiled a number of new tools in recent months to help drive adoption, including “enterprise insights,” where ChatGPT can reason across tools like Slack, SharePoint, Google Drive, GitHub, and more to get answers, perform analysis, and take actions, and AgentKit, which allows customers to build and deploy enterprise agents faster than ever.
“We are deeply grateful to the customers who build with us today,” the company noted, “and we look forward to what’s to come in 2026 and beyond. There’s a huge opportunity to rethink the operating system for work, and we’re excited to build the platform to power it.”
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